What’s New

Traffic Report provides clear visibility into store traffic patterns for both vehicles and customers. With insights and historical trends, teams can easily spot peak hours to better plan staffing and improve throughput.

‍Key Features

• KPI Cards: Instantly see when your store is busiest or slowest, with quick stats on vehicle counts and customer volumes.
• Hourly & Daily Trends: View traffic by hour and service volume by day to uncover demand patterns.
• Power Hour Charts: Heatmap-style visuals show your busiest days and times, broken down by vehicle and customer flow.

What’s New

Enhanced Gamification:

• Streak Tracking: Bays hitting target service streaks (3+ consecutive on-target services) are now highlighted with a fire emoji.
• Top Performance Badge: The bay with the best average service time automatically receives a  badge for quick visual recognition on the dashboard.

Expanded Bay Visibility:

• Support increased from 5 → 10 bay cards per screen

Show/Hide Filtered Bay Views:

• Users can now filter the TV Dashboard by specific bays to tailor views for targeted displays.

What’s New

• License plates are now visible in the Service Details Panel and Recent Services page in PitCrew.

What’s New

Labor data reflects how many workers were observed in a bay during the course of a service. This is calculated after service completion, using the following metrics:

• Maximum Observed Workers: The highest number of workers present in the bay at one time during a service.
• Minimum Observed Workers: The lowest number of workers observed in the bay at any time during the service duration.
• Average Observed Workers: The mean number of workers present, averaged across the duration of the service.

These labor insights are viewable in the Service Details Panel and Recent Service Page within the PitCrew application.

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Read the Guide