🚀 New Feature: Service Bay Card Improvements

April 24, 2026

What's New

Service bay cards got a clarity refresh so store managers can easily read them at a glance.

  • Timers over an hour now display as hh:mm:ss so seconds keep ticking
  • "Idle" renamed to "Not in Use" for clearer status when a bay hits its max idle time

🚀 New Feature: Delay Reasons

March 27, 2026

What's New

The Delay Reason field is now available on all service records. Store managers can now log why a service ran long — turning every delay into structured data that can be analyzed across shifts, stores, and service types.

🚀 New Feature: Security Video Hub

March 6, 2026

What's New

The new Video Hub section under Security gives users a single place to view live camera feeds and play back video from any point in time on desktop. It's available to all PitCrew customers with the Security upgrade.

How it works:

  • Navigate to Security → Video Hub
  • Pick a camera or camera group
  • Scrub the timeline to any moment, or watch live

🚀 New Feature: Labor Activity Graph

January 23, 2026

What's New

The labor activity graph now rounds worker counts to the nearest integer for a cleaner, easier-to-read display. Managers get a sharper view of how many techs are on a vehicle minute by minute.